PRIVACY POLICY
At Vallence, we are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how your data is collected, used and protected when you visit our website or interact with our services.
We fully comply with applicable international privacy and data protection regulations, including the General Data Protection Regulation (GDPR).
Data Security & SSL Protection
All pages on our website are protected with SSL (Secure Socket Layer) encryption technology.
You can verify this by checking the padlock icon displayed in your browser’s address bar. This ensures that all information transmitted between your browser and our website remains private and secure.
Information We Collect
We only collect the information necessary to:
- process your orders
- improve your shopping experience
- provide customer support
- send marketing communications (only with your consent)
The information collected may include:
- Name and surname
- Shipping and billing address
- Email address and contact details
- Purchase history
- Website activity and browsing behavior through cookies
How We Use Your Information
Your information is used exclusively to:
- process and deliver orders
- provide support and customer service
- improve our website and product experience
- personalize your shopping experience
- send updates and promotional communications when consent has been provided
Sharing of Information
Vallence does not sell, rent or share your personal data with third parties for commercial purposes.
Your information may only be shared with trusted operational partners such as:
- payment providers
- logistics and shipping partners
- fraud prevention and security services
All partners operate under strict confidentiality and data protection obligations.
We may also use anonymized and aggregated information for internal analytics and performance improvements.
Marketing Emails & Consent
Marketing communications are only sent with your explicit consent.
You may unsubscribe at any time by clicking the “Unsubscribe” link available in our emails.
Please allow up to 7 business days for subscription updates to take effect.
Vallence never sends spam or requests sensitive credentials such as passwords or payment information through email.
Cookies
We use cookies to improve website functionality and enhance your browsing experience.
Cookies may help us:
- remember preferences
- analyze website traffic
- personalize content and recommendations
You may manage or disable cookies at any time through your browser settings.
Your Privacy Rights
You have the right to:
- access the personal data we hold about you
- request corrections or updates
- request deletion of your personal data
- withdraw consent at any time
- request information about how your data is processed
- file a complaint with the appropriate data protection authority
Contact
If you have any questions regarding this Privacy Policy or your personal data, please contact us at: